It still makes calls right? It's not like the software doesn't work; It does and better than most solutions.

I like multi-video-chat so I can bare with the ugly interface.

True, but so does my telephone. The reason reddit wins is because the experience is better there. Since this is a B2B (in my case) model I consider this a regression in the solution I'm paying for. Luckily I have the option to not upgrade.