>Second: Western Digital hard drive failures are not directly Apple's fault. Apple package the product but it's only indirectly their fault -- Western Digital screwed up here
You make it sound as if he bought a WD drive on Newegg. Doesn't Apple charge a hefty premium on hard disks, especially if you chose an upgrade? One would be right to expect a higher level of support than a similar cheap purchase on Newegg for the same price.
You make it sound as if he bought a WD drive on Newegg. Doesn't Apple charge a hefty premium on hard disks, especially if you chose an upgrade? One would be right to expect a higher level of support than a similar cheap purchase on Newegg for the same price.