Note I am not the person you just replied to, but the fact that you would wait two weeks for a phone call made me think that you wouldn't replace a hard drive yourself.
I have a feeling you don't appropriately value your time. I got the recall notice. You know what I did? I made sure the backups were working and sent the recall notice to the trash.
A comparable 1TB hard drive is $100. If you value your own time appropriately, it is not worth your time to proactively replace it. I appreciated the heads up as it was a chance to double check my backups.
I never consider a hard drive "safe." The fact that I got a recall notice for a two year old hard drive was shocking to me.
All that said, my last "genius" experience was abysmal, as well, but I can give high praise to the business sales team at my local store.
I have a feeling you don't appropriately value your time. I got the recall notice. You know what I did? I made sure the backups were working and sent the recall notice to the trash.
A comparable 1TB hard drive is $100. If you value your own time appropriately, it is not worth your time to proactively replace it. I appreciated the heads up as it was a chance to double check my backups.
I never consider a hard drive "safe." The fact that I got a recall notice for a two year old hard drive was shocking to me.
All that said, my last "genius" experience was abysmal, as well, but I can give high praise to the business sales team at my local store.