I've had no problems with GoDaddy as registrar, and they're priced right (and that seems to be where they win most in that chart). I can't speak to their quality as a hosting provider though.
Have they been screwing up as registrar for others?
If you are running a user-generated content site and you get to a large enough size, it's near certain that GoDaddy will shut off your domain. We had a very, very close call with Weebly where someone from GoDaddy called at 10am on a Saturday, didn't get through, and started shutting off the domain. If I hadn't called right back it would have been disastrous.
For some reason, GoDaddy sees it as their job to police the Internet, which is completely not acceptable for a domain registrar.
Were they checking the authenticity of the registration info? If so, that's them enforcing ICANN rules. They usually don't do that though unless somebody requested it.
No. They field abuse requests for phishing sites, DMCA requests, etc. When notified, we take them down promptly.
However, whenever someone makes a phishing abuse request on the .weebly.com subdomain to GoDaddy, they don't even look at your traffic or website and just override your DNS servers/records to be blackholed if you don't answer your phone when they call.
Eh, there are some "free speech" registrars focused on not responding to such nonsense. I believe a Google search should turn them up. For general purpose registrars, both Register.com and GoDaddy have been pretty good for us.
Also, I have had very good experiences with DynDNS. Support is helpful and their services are top-notch. I am always confident that I'll get someone knowledgeable at DynDNS, while my experience with GoDaddy was nowhere near as nice. Seems they have a good reputation as a company too: http://en.wikipedia.org/wiki/DynDNS#Awards
To be honest I barely ever see the front page, so I don't think it's a useful comparison. The so-called "Total DNS Control" page that GoDaddy offers works well enough for me. Is DynDNS' control panel nicer?
As far as support I'll have to defer as I haven't had any problems worth bringing up yet. I moved from Register.com some time ago and that was a breath of fresh air in so many respects.
I've had great service from GoDaddy as well, and it's a lot cheaper to buy a wildcard SSL cert from them ($199/year) than pretty much everywhere else I've looked.
I figured that price was the main reason why people buy SSL certificates from GoDaddy. (Speaking of which, it's worth checking retailmenot.com for GoDaddy discount codes: I recently bought several wildcard certificates from them and was able to get discount codes for 10-30% off.)
I ran into the same issue. Not a fan of godaddy, but you're going to pay considerably more for a wildcard certificate elsewhere. The 2 year + coupon is a great deal.
Which reminds me, you can click on the table header to sort the columns.